A view on the upcoming EU GDPR and PCI DSS at the point of sale

On April 25, 2017, Posted by , In PCI DSS, By ,,, , With No Comments
25th May 2018 - The day privacy changes for everyone The EU GDPR (General Data Protection Regulation)” which will take effect in all EU membership states in May 2018 is a regulation for protection of EU citizens personal identifiable information and the individuals “Right to be forgotten” where individuals have...

Visit Our Partner Almoe Digital Solutions at Seamless Middle East 2017

On April 25, 2017, Posted by , In Events & trade shows, With No Comments
We are delighted to be supporting our Middle Eastern Distributor Almoe Digital Solutions LLC (stand R-D44) at the forthcoming Seamless Middle East Trade Show being held at the Dubai International Convention & Exhibition Centre from 1st-2nd May 2017. As a business in today’s omni-channel world, getting the seamless customer experience...

A date for your diary- RBTE 2017, Stand 518

On March 22, 2017, Posted by , In Events & trade shows, By , , With No Comments
The Ergonomic Solutions European tour moves on to London for RBTE 2017 Having launched our new corporate branding to very positive reviews at the recent EuroShop trade show in Dusseldorf, we turn our minds to the forthcoming RBTE 2017 event to be held in London’s Olympia from 8-9th May. The...

SpacePole Stack – the new cost effective payment mounting solution

SpacePole Stack – Big on performance but not on pricepoint! Ergonomics, security, investment protection or great customer service are all reasons to mount a payment terminal. SpacePole Stack is the cost effective answer to all of these challenges. Read on to see why it should be YOUR payment mounting solution....

Why mount a payment terminal?

Under pressure Your payment terminals are under attack every time they are used. They risk being dropped, and the cables being damaged or tangled. It’s the mechanical version of repetitive strain injury. Simple cost effective solutions can protect your hardware by lowering the occasions where the terminal is lifted and...

Operational excellence at the Point of Sale, Point of Payment and Point of Service – See for yourself at EuroShop 2017

With the focus increasingly on improving the customer experience in-store, the Ergonomic Solutions stand at EuroShop 2017 Tradeshow (Hall 6, C62) will be the focus for the demonstration of how technology mounting solutions can enable a wide range of customer facing applications at the Point of Sale, Point of Payment...

Tablet technology at Retail Beauty Counters

On February 7, 2017, Posted by , In Retail ergonomics, By ,,,, , With No Comments
Tablets were originally intended as consumer leisure devices, but now they are being seen used on the high street.  One such “new” location is at retail beauty counters. Here, tablets are used to input and look up customer profiles, preferences and records, make and manage appointments and check stock levels....

First impressions count at Côte restaurants

The UK’s Côte restaurant chain was founded in 2007, and following its acquisition by the CBPE Capital Group in 2013 has expanded its operations to include 84 restaurants by the end of 2016. Very much seen as an upmarket restaurant chain, Côte prides itself on its restaurant environment and the...

Empowering the store associate in an age of disruption

A 2016 survey by Planet Retail which, among other things, said that the stores that empowered their workforce on the sales floor with technology that enhanced the customer experience through the provision of personalised services and information, would prosper. Fast forward 6 months and this year’s NRF show in New...

Creating a retail future for the millennial generation

Generation Y, those born between 1982 and 2000, and often referred to as millennials have grown up in a world surrounded by unparalleled access to the latest technology. This involvement in digital communication and an expectation of a connected world means that "millennials are two and a half times more likely...